A Study on The Impact of Government Using Social Media as Medium in Sharing Information to Public

  • Masri Abdul lasi Faculty of Business, City University Malaysia
  • Izzat Basiran City Graduate School, City University Malaysia
Keywords: social media use, role, value, membership, knowledge sharing, collaboration and interaction


Several Studies shows that the used of social media as flatform of communication. The wide use of social media has changed the value of the information and individual role. Social media has been a great platform for knowledge sharing and even getting better as medium of communication and collaboration. The study aimed to examine the Impact of Government Using Social Media as Medium in Sharing Information to Public. The independent variables (Value, Role, Membership, Knowledge Sharing and Collaboration & Intention) of this study were used as primary goals of this research, while the dependent variable is Used of Social Media. The impacts that the users received from the new method, which is the social media that open the opportunity for people to gain tremendous knowledge not only on the past stories where it has become history, but also the current news which is latest and in a real-time basis story and news. The data collected from the quantitative study were distributed to the public in Kuala Lumpur via questionnaires to 150 respondents, since the researchers assume that Kuala Lumpur has a high population density from various population groups.  Statically Package for Social Science (SPSS) were used to analyze the correlation and determining the validity of the hypotheses. This study found that people are not really being impacted from the information shared from government agencies. It is recommended for future researcher to study the link between social media as a medium in sharing information with the aspect that impacted in people daily life and the role of government in controlling the news and information.

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How to Cite
lasi, M. and Basiran, I. (2021) “A Study on The Impact of Government Using Social Media as Medium in Sharing Information to Public”, Malaysian Journal of Social Sciences and Humanities (MJSSH), 6(3), pp. 352 - 364. doi: https://doi.org/10.47405/mjssh.v6i3.711.