Preparedness for the World of Work Among Malaysian Diploma Students in a Local Institution

  • Krishnan Isai Amutan Isai Faculty of Languages and Linguistics, University of Malaya (UM)
  • Manickavasagar Govindasamy Faculty of Languages and Linguistics, University of Malaya (UM)
  • Ramalingam Selvajothi Ramalingam Faculty of Languages and Linguistics, University of Malaya (UM)
  • Hee Sio Ching HELP University
  • Muthutamilselvan Kausalya Lorong 2A/5 Taman Mutiara, Sg. Kob Karangan, Kulim, Kedah
Keywords: world of work, local institution, diploma students, job interview


The purpose of this study is to investigate the use of appraisal system-attitude and cooperative solidarity principle and also the perception of interviewees and interviewer of the job interview interactions. The data was collected in one of the local education institutions in Kuala Lumpur Malaysia. There were 20 students participated in the study. Job interviews were recorded and analysed qualitatively by using appraisal system-attitude and cooperative solidarity principle theories. Semi-structured interviews as well as in-depth interview were done on the interviewees and interviewer to triangulate the study. The findings show that most of interviewees were covered the categories affect, judgment and appreciation but due to lacked English language proficiency, certain occurrences were not reflected to these categories. In relation to cooperative solidarity principle both interviewer and interviewees attribute to the interaction. The findings further reveal that most of the interviewees had difficulty in comprehending the standard interview questions and feeling nervous and anxious to answer the questions. Based on the in-depth interview with the interviewer, it was found that most of the interviewees were not able to expose to the standard interview questions and not able to understand the questions. It is hoped that the present study would be helpful for undergraduates, fresh graduates or in general job seekers as well as interviewer to carry out a smooth interaction in job interviews by having a better understanding on the standard interview questions.

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Author Biographies

Krishnan Isai Amutan Isai, Faculty of Languages and Linguistics, University of Malaya (UM)

Mr. Isai Amutan Krishnan is currently doing his PhD at the Faculty of Languages and Linguistics, University of Malaya (UM), and his area of interests are in human resource development & management, ELT, and performing arts. He is also a freelance consultant locally and abroad.

Manickavasagar Govindasamy, Faculty of Languages and Linguistics, University of Malaya (UM)

Dr. Manickavasagar Govindasamy obtained his Ph.D in Languages and Linguistics from the University Malaya. His main areas of interests are in ELT within Malaysian context and English Literature mainly Asian and American.

Ramalingam Selvajothi Ramalingam, Faculty of Languages and Linguistics, University of Malaya (UM)

Dr. Selvajothi Ramalingam (PhD) is currently a senior Lecturer in the Department of Malaysian Languages and Applied Linguistics, Faculty of Languages & Linguistics, University Malaya, Kuala Lumpur. Before the appointment, he was the Assistant Director of Tamil and International languages subjects for the Selangor State Education Department. He was a secondary school Tamil teacher with 20 years of experience. His research interests are in sociolinguistics, language shift and maintenance, language and identity and applied linguistics.

Hee Sio Ching, HELP University

Ms. Hee Sio Ching obtained her Masters in ESL from UM and is currently a trainer who specialises in English at the workplace, offering presentation & communication skill courses. She is also a part-time lecturer with HELP university where she explores students into the field of communication, writing skills, personal branding & career Management, ESP as well as language in public relation.

Muthutamilselvan Kausalya, Lorong 2A/5 Taman Mutiara, Sg. Kob Karangan, Kulim, Kedah

Ms. Kausalya Muthutamilselvan is a STPM leaver. She has been waiting for her a university enrolment to pursue her territory education in Law. Her experience in research projects during her school embarks her to explore further in multi discipline research. Presently, her passion into English language teaching, linguistics field as well as performing arts.


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How to Cite
Isai, K., Govindasamy, M., Ramalingam, R., Ching, H. and Kausalya, M. (2020) “Preparedness for the World of Work Among Malaysian Diploma Students in a Local Institution”, Malaysian Journal of Social Sciences and Humanities (MJSSH), 5(4), pp. 56 - 70. doi:

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