Penyimpangan Tingkah Laku di Tempat Kerja: Terminologi, Faktor, Tipologi dan Kesan

  • Mohamed Shahrizan Abu Bakar Fakulti Pengajian Pendidikan, Universiti Putra Malaysia (UPM)
  • Khairuddin Idris Fakulti Pengajian Pendidikan, Universiti Putra Malaysia (UPM)
  • Zoharah Omar Fakulti Pengajian Pendidikan, Universiti Putra Malaysia (UPM)
  • Siti Normaliz Othman Kementerian Kesejahteraan Bandar, Perumahan dan Kerajaan Tempatan, Putrajaya
Keywords: penyimpangan tingkah laku, terminologi, faktor, tipologi, kesan


Penyimpangan tingkah laku merupakan perbuatan yang dilakukan oleh individu adalah bersifat sukarela yang melanggar norma organisasi dan seterusnya memberi kesan kepada individu atau organisasi atau kedua-duanya sekali. Oleh yang demikian, menjadi keutamaan untuk organisasi memahami dan meneliti isu penyimpangan tingkah laku di tempat kerja kerana individu dan persekitaran yang berbeza menyebabkan perbezaan seseorang bertingkah laku. Pemahaman berkaitan terminologi, faktor, tipologi dan kesan penyimpangan tingkah laku akan memudahkan organisasi merangka pelan pemulihan agar isu penyimpangan tingkah laku dapat dibendung dari peringkal awal. Mengatasi isu penyimpangan tingkah laku di tempat kerja akan memberi implikasi positif kepada pengurusan dan kewangan organisasi dan seterusnya mewujudkan persekitaran yang positif dan kondusif di temapat kerja.


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How to Cite
Abu Bakar, M. S., Idris, K., Omar, Z. and Othman, S. N. (2016) “Penyimpangan Tingkah Laku di Tempat Kerja: Terminologi, Faktor, Tipologi dan Kesan”, Malaysian Journal of Social Sciences and Humanities (MJSSH), 1(4), pp. 18 - 26. doi: 10.47405/mjssh.v1i4.27.

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