Job Satisfaction Among Administrative Staff in Health Department
Abstract
One of the most challenging issues faced by organizations in managing the workforce is job satisfaction. This study explores job satisfaction among the administrative staff in the Public Health Division of the Johor State Health Department, Malaysia. The researchers utilized self-made questionnaires to extract information from the 108 respondents across several departments. Accordingly, the data obtained were subjected to a t-test and a one-way ANOVA analysis. Seven factors were identified and tested to determine their influence on job satisfaction. The data indicate no significant difference in organizational job satisfaction among administrative staff in government health departments. Furthermore, the Bivariate correlation conducted on job satisfaction and the seven factors revealed that all mean factors were statistically significant (p-value < 0.01), except for operating conditions. Findings from this study provide insights for future research involving a larger group of administrative staff from different sectors and a comprehensive understanding of job satisfaction and related factors that motivate positive organizational behavior among employees in Malaysia.
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